BPO Travel QA Manager - Cebu City

About the Position :

QA Manager - Travel (Cebu) | Onsite

Start Date : Immediate

Support Type : Voice

Work Setup : Onsite in Cebu

Shift & Rest Days : 24 / 7 schedule

Educational Qualification : Completed second year of college or a college degree

Work Experience :

• 3 to 4 years of experience as a QA Manager in a travel or telecommunications voice account
• Familiarity with quality improvement methodologies such as Lean Six Sigma, Kaizen, etc.
• Experience in direct client management
• Experience in retail or healthcare lines of business is not required or preferred