Billing Implementation Specialist
MedSpecialized, Inc. is looking for a Billing Implementation Specialist !
General Description : The Billing Implementation Specialist initiates the Billing Implementation Project and acts as a point of contact for the client in relation to all the billing aspects of the project.
The Billing Implementation Specialist will be reporting to a local Billing Implementation Manager who will assign most of the tasks.
Work Schedule and Arrangement : 10PM to 7 AM (PHT)
Hybrid Work Set-up Four (4) days WFH & One (1) day onsite work every week
Office Location : 8th floor Skyrise 4B Building, IT Park, Lahug, Cebu City, Cebu
Responsibilities :
- Assess the client’s needs and customize the billing portion of the client's IMS system according to their individual needs.
- Demonstrate and train the client (both new and current) on the billing modules of IMS. They will conduct remote Super User and End user training for the clients.
- Receives client calls and emails regarding billing training and customization
- Meet with client to resolve any billing training and setup related issues
- Provide technical billing knowledge and assistance to other departments
- Assesses client’s current billing setup and processes (Reimplementation)
- Evaluates billing setups and customization before Go-Live
- Update the Billing QC Checklist as needed
- Host Lunch and Learn Webinars
- Provides internal training and certification of the billing modules of IMS to new and current employees
- Training requests may also come from other departments; Support, Accounts >
Management, Project Managers etc.
Salary and monetary benefits (in PHP) :
- Monthly salary of 16,000 - 20,000
- New hire bonus of 5,000
- Monthly risk allowance of 2,000
Perks and other benefits :
- Paid Training Period
- All national Philippines and USA holidays are observed
- Paid time off public holidays, vacation, and personal time off
- Robust and effective Government Benefits Administration
- Lactation breaks (for breastfeeding moms)
- Discounted optical services with our partner clinic
- Free lunch / dinner and unlimited coffee and ice cream daily (for on site employees)
- Free Health insurance with one (1) free dependent
- Free Life insurance
- Free Accident insurance
- Covid-19 Vaccine Access
- Relocation allowance for new hires (from Outside Cebu)
- Company-sponsored outings
- Interest-based employee clubs (DOTA, Basketball, Dance, Music, Photography, Yoga)
- International travel opportunities (India and US office)
Our Recruitment Process :
1. Candidate Application Form
2. General Assessment
3. Initial Interview (Virtual)
4. Final Interview (Virtual)
5. Job Offer
6. Training
Disclaimer for salary ranges : Salary ranges may not be applicable to all. Depending on the level of experience, educational background and potential for growth seen during interviews, offers may go higher or lower.
PRO TIP : prepare for that interview and impress the hiring managers!
Requirements :
- College Level of at least 2 years, Preferably College Graduate
- BPO experience is an advantage
- Strong English communication skills
- Able to work with less supervision
- Has strong initiative
- Stable internet connection and a conducive work environment at home
- Physically fit to work in a BPO setting
- Willing to work in our Cebu IT Park office at least once a week
- Willing to work during holidays and weekends
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