Virtual Front Desk Representative (Healthcare)
Vector Outsourcing Solutions Phils. Inc.Mandaluyong City, Metro Manila, Philippines30+ days ago
Job type
- Quick Apply
Job descriptionGraduate of Bachelor's Degree (preferably in Medical, but not required) Consultancy basis minimum of 6 months consultancy contract (subject for renewal) 1 year BPO / Call Center experience / related experience (preferred, but not required) Must have excellent English communication skills, both written and oral Preferably with Prior Authorization and Medical Virtual Assistant experience Preferably with EMR / EHR experience and knowledge with Medical Insurance Willing to work in shifting schedules, mostly night shift Able to Work From Home, must have reliable internet connection Equipment / company computer is provided
Salary : 30,000- 50,000 PHP / month
Job Description :
- Responding to chats, inbound calls and outbound calls to patients, providers, and Healthcare Insurance companies regarding inquiries, appointments, and data verification.
- Responding to Emails and Managing Voicemail and providing administrative support that includes data entry, record management, and time-keeping.
- Obtaining medical history by navigating through different Electronic Medical Records Systems.
- Entering Patient Information using EHR
- Maintaining database records
- Collecting payment for cashpay / copay / deductibles
- Strictly adhering and complying with the HIPAA policy.
Minimum Qualifications :
Others :
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Representative • Mandaluyong City, Metro Manila, Philippines
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