Customer Success (Accounts Specialist)

Job Description :

We are looking for an Accounts Specialist / Customer Success Representative to join our growing team. This role is ideal for someone who is passionate about helping others, thrives in a dynamic environment, and enjoys the challenge of building scalable operations from the ground up.

As part of the Customer Success team, you will play a crucial role in matching qualified candidates with potential employers by providing tailored support to both job seekers and businesses. Your primary responsibility will be to drive successful job placements by maintaining strong relationships with both sides of the hiring process.

Key Responsibilities :

Job Seeker Support :

• Recommend suitable opportunities to candidates and emphasize job listing benefits
• Review candidate resumes and profiles to align them with available job openings
• Help job seekers improve their profiles and resumes for better fit
• Communicate employer expectations clearly and prepare candidates for interviews

Employer Support :

Operations & Metrics :

Qualifications :

Preferred Qualifications :