Associate Manager, Project Management and Transformation (QC) | Hybrid

Location :   Eastwood, Quezon City

Work Setup :  Hybrid must be flexible 4 days onsite; Day shift, requires flexibility with different timezones

Requirements :

• Bachelors degree in Business Administration, Industrial Engineering, Information Technology, or a related field.
• Minimum of 3 years of experience in a project management or operations role, preferably in a BPO or shared services environment.
• Familiarity with automation tools, speech analytics, AI technologies, and CCaaS platforms.
• Strong organizational skills, with the ability to manage multiple priorities simultaneously.
• Proficiency in project management tools (e.g., Microsoft Project, JIRA, Smartsheet).
• Excellent communication and interpersonal skills to collaborate effectively with diverse stakeholders.
• Knowledge of basic project management methodologies, including scope, risk, and stakeholder management.

Preferred Qualifications :

Responsibilities :