Head of Engineeringtawk.to • Calamba, Laguna, Philippines
Head of Engineering
tawk.to • Calamba, Laguna, Philippines
3 days ago
Job descriptionLead, mentor, and scale engineering teams across multiple time zones (Malaysia, Egypt, Pakistan, Bangladesh, Latvia, and beyond). Build a culture of accountability, innovation, and collaboration within a remote‑first environment. Set and monitor performance standards and career growth paths for engineering managers and leads. Ensure effective communication, alignment, and collaboration across distributed teams. Hands‑on partnership with the CTO on technical architecture, from backend systems to APIs, frontend, and mobile apps. Strategic use of AI inside engineering (developer productivity, code analysis, automated QA) Champion world‑class Developer Experience (DX) by shaping tools, processes, documentation, and engineering workflows that enable fast, safe, and joyful development. Ensure reliability, uptime, and performance through proactive monitoring and optimization. Partner with DevOps to ensure scalability, cost efficiency, and operational resilience. Implement robust processes for development, CI / CD, testing, and deployment. Ensure security, compliance (SOC2, GDPR), and data‑protection standards are exceeded. Oversee delivery of product and infrastructure roadmaps, ensuring timely and high‑quality releases. Drive continuous improvement in velocity, quality, and operational efficiency. Partner with Product and Design to balance innovation with execution. Collaborate with Operations, HR, and Finance for resource planning, budgeting, and vendor management. 10+ years in software engineering, with at least 5+ years in engineering leadership roles. Proven experience leading distributed or global engineering teams. Proven experience managing high‑traffic, customer‑facing SaaS platforms. You understand the complexities of real‑time systems (messaging, streaming, notifications). Backend : Node.js / TypeScript, MongoDB, Elasticsearch, Kafka + Google Pub / Sub, Redis Frontend : Vue.js (admin dashboards and internal tools) Infrastructure : GCP + AWS, Kubernetes, high‑availability distributed systems Real‑time layer : WebSockets at massive scale, low‑latency event delivery Event‑driven architectures and message queues at scale Horizontal scaling of document / no‑SQL databases (MongoDB sharding, Elasticsearch clusters) Cost‑optimized cloud operations Modern SRE practices, observability, and chaos engineering Prior experience in SaaS, messaging, communications, or large‑scale web applications. Strong business acumen with an understanding of product‑led growth models. Passion for mentoring and developing technical leaders. Ability to thrive in a transparent, results‑driven culture. Leadership role with direct impact on a globally recognized product. Competitive salary Growth opportunities in a flat, high‑trust organization. Collaborative and transparent work culture with global exposure.
About Tawk.to
Tawk.to is the world's leading business messaging platform, enabling millions of businesses to communicate and engage with their customers in real time. We are a globally distributed, bootstrapped company with a simple mission — to help businesses meet their customers where they are.
As part of our continuous growth, we are seeking a Head of Engineering to lead and scale our global engineering function. This role requires a strategic leader with a strong technical foundation and a proven ability to build and lead high‑performing, distributed teams.
Role Overview
You will co‑own the entire technical direction of tawk.to with the CTO and be the ultimate owner of engineering execution, reliability, and velocity. You will oversee all engineering teams — including web, mobile, backend, DevOps, QA, and infrastructure — while partnering closely with Product, Design, and Operations to deliver exceptional product experiences to millions of users worldwide. This is a deeply technical, hands‑on leadership role : you will still dive into architecture discussions, review critical PRs, and be the incident commander during major incidents.
Key Responsibilities
1. Strategy & Technical Leadership
- Co‑define and drive the engineering vision in partnership with the CTO, ensuring alignment with product and business strategy.
- Lead the evolution of platform architecture to support global scalability, performance, and reliability.
- Translate product goals into actionable engineering plans and measurable outcomes.
2. Team Leadership & Development
3. Engineering Excellence
4. Execution & Delivery
5. Cross‑Functional Collaboration
Qualifications & Experience
Education :
Bachelor's or Master's in Computer Science, Software Engineering, or related field.
Experience & Background :
Technical Expertise :
Our primary stack includes :
We value deep experience with any similar high‑scale, real‑time stack (e.g., Go, Elixir, Java, .NET) as long as you’ve successfully led large Node.js or JavaScript‑heavy organizations before or can ramp extremely quickly.
Strong hands‑on background in :
Preferred Attributes :
What We Offer :
#J-18808-Ljbffr
Create a job alert for this search
Head Of Engineering • Calamba, Laguna, Philippines
Related jobs
The Maintenance Manager will oversee and manage all maintenance activities within the facility, ensuring maximum operational efficiency of all mechanical, electrical, and electronic systems.The rol...Show more
Global Head of GSI Alliances
Canonical • Bacoor, Cavite, Philippines
Be among the first 25 applicants.Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets.
Our platform, Ubuntu, is very widely u...Show more
Last updated: 30+ days ago • Promoted
Sales Head (Retail Industry)
Conexus Staffing & Consultancy Solutions • Muntinlupa, Metro Manila, Philippines
Our client, a well-established company in the retail industry, is looking for a Sales Head to lead its growing sales organization.
This role is ideal for a dynamic and strategic sales leader with ex...Show more
Last updated: 10 days ago • Promoted
Head of Operation & Strategy
Cermati.com • Muntinlupa, Metro Manila, Philippines
Formulate business strategy with others in the executive team.Design policies that align with overall strategy.Implement efficient processes and standards.
Coordinate operation team and find ways to...Show more
Last updated: 30+ days ago • Promoted
Head of Security (Fully Remote)
EXUS • Calamba, Laguna, Philippines
Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.EXUS launched its Financial Suite (EFS) in 2003 with the aim to support financial entities worldwide t...Show more
Last updated: 30+ days ago • Promoted
Project Head (Real Estate)
Enduraland Development Corp • Cavite City, Cavite, Philippines
On-site - Cavite 3-5 Yrs Exp Bachelor Full-time.Overall in charge of all technical panning for a multiple residential housing project including land development, house construction.Oversee all cons...Show more
Last updated: 30+ days ago • Promoted
Head of Global Operations
Endless Motion Marketing and Consultancy • Muntinlupa, Metro Manila, Philippines
Develop and implement operational strategies that improve productivity, efficiency, and profitability.Lead, manage, and mentor department heads across operational teams (e.Design and continuously r...Show more
Last updated: 30+ days ago • Promoted
Head of Digital
Nexus Recruitment Group • Muntinlupa, Metro Manila, Philippines
Are you ready to lead a dynamic digital team and shape the future of marketing strategy? We're looking for a visionary.In this high-impact role, you'll spearhead the development and execution of cu...Show more
Last updated: 30+ days ago • Promoted
Head of Engineering
tawk.to • Santa Rosa, Laguna, Philippines
We are a globally distributed, bootstrapped company with a simple mission — to help businesses meet their customers where they are.
As part of our continuous growth, we are seeking a Head of Enginee...Show more
Last updated: 3 days ago • Promoted
Software Engineering Manager - Sustaining Engineering
Canonical • Calamba, Laguna, Philippines
Software Engineering Manager - Sustaining Engineering.Software Engineering Manager - Sustaining Engineering.Software Engineering Manager - Sustaining Engineering.
Be among the first 25 applicants.So...Show more
Last updated: 30+ days ago • Promoted
Production Engineering Manager
Cobden & Carter International • Dasmariñas, Cavite, Philippines
Quick Apply
Last updated: 24 days ago
Sales Head (Retail Industry)
Optimus Executive Search Solutions • Muntinlupa, Metro Manila, Philippines
Our client, a well-established company in the retail industry, is looking for a Sales Head to lead its growing sales organization.
This role is ideal for a dynamic and strategic sales leader with ex...Show more
Last updated: 10 days ago • Promoted
Director, Project Engineering
Jollibee Group of Companies • Calamba, Laguna, Philippines
Select how often (in days) to receive an alert : .The role entails leading Manufacturing and Logistics major capital expenditure projects across all Manufacturing and Logistics sites throughout the e...Show more
Last updated: 11 days ago • Promoted
Estate Management Head
Property Company of Friends, Inc. • Cavite City, Cavite, Philippines
Head of Talent Acquisition at Confidential.The Estate Management Head is in-charge of the upkeep and day-to-day operations of the estate.
This role shall oversee property maintenance and repairs; ma...Show more
Last updated: 5 days ago • Promoted
Head of Engineering, AI Safety Services
TaskUs • Biñan, Laguna, Philippines
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally.
Presently, we have a presence in twenty-three locations across twelve c...Show more
Last updated: 1 day ago • Promoted
Remote Head of Engineering — Scale High-Impact Teams
Bet On Talent • Bacoor, Cavite, Philippines
A fast-paced online gaming company is seeking a senior engineering leader to build and mentor high-performing teams.The ideal candidate will have over 7 years of software engineering experience, pr...Show more
Last updated: 3 days ago • Promoted
Director, Major Projects & Engineering
Jollibee Group of Companies • Calamba, Laguna, Philippines
A leading fast-food corporation is seeking a Project Manager to lead major manufacturing and logistics projects across all sites.
The role requires at least 10 years of managerial experience in plan...Show more
Last updated: 5 days ago • Promoted
Chief Technology Officer
Lewis Personnel Management • Calamba, Laguna, Philippines
We are seeking an experienced CTO to lead the design, development, and evolution of our core technology platforms.This is a senior leadership role ideal for someone who thrives in a fast-growing, t...Show more
Last updated: 3 days ago • Promoted
Head of Engineering
Bet On Talent • Calamba, Laguna, Philippines
Remote from Europe (working hours : day time CET).Build and lead high-performing engineering teams (Backend, Frontend, DevOps, Internal Games), fostering a strong culture of quality, ownership, and ...Show more
Last updated: 3 days ago • Promoted