MDM Analyst

Requisition ID :  24347

Grace, a Standard Industries company, is a leading global supplier of catalysts, engineered materials and fine chemicals. We provide innovative products, technologies and services which our customers use to manufacture everyday products like renewable fuels, pharmaceuticals, toothpaste, cosmetics, food packaging, beer, edible oils and more. Our thousands of employees help shape a better future at our global headquarters in Columbia, MD and locations worldwide.

Job Description

The MDM (Master Data Management) Analyst is responsible for the creation, maintenance, and gatekeeping of Grace’s master data in the following domains : Material Master, Vendor, Customer, FICO, Vendor, Price and perform data analysis and reporting. He / She is also responsible for stakeholder management (internal / external), report generation, data analysis, driving continuous improvement, and adoption of new in-scope migrated process.

Responsibilities

Overall

• Responsible for triaging MDM requests received in mailbox and Service Now portal and ensuring that tickets are correctly classified and responded to in a timely manner.
• Responsible for gate keeping master data integrity and accuracy by ensuring all requests and supporting documents relevant to the request are complete and thoroughly reviewed.
• Approve change requests in SAP MDG created by other MDM colleagues
• Engage with different stakeholders in the different MDM domains and provide support within the teams in Grace.
• Support Internal Audit by executing the assigned control processes for each master data domain.
• Support the MDM supervisor in the preparation of the monthly scorecard by consolidating the data from different sources.
• Ensure all requests are completed meeting the MDM KPI / SLAs and Quality standards for both day-to-day tasks and special projects.
• Coordinate with the master data stewards and execute mass data load as directed by the business.
• Prepare data download and provide reports as requested by GBS Manila and regional business partners.
• Identify operational efficiencies, recommend improvements, and maintain a continuous improvement culture for the process.
• Support the GPO and Strategy and Execution with completion and monitoring of MDM continuous improvement and new in-scope process migration.
• Collaborate with other teams within the Global Operations to support process streamlining especially those interconnected processes with other teams.
• Conduct process training to internal / external stakeholders (category managers, product managers) as applicable.
• Conduct or participate in cross training with other team members to ensure centralization of knowledge in all domains are maintained.
• Perform ad hoc data analysis and ensuring work instructions are regularly updated.
• Develop a strong working relationship with peers and partners (Product Managers, Customer Service, Compliance, Internal and External Auditors) without diminishing the effectiveness of the controls.
• Provide back-up support for the other MDM Analyst’s tasks as needed.

Technical Responsibilities (1 of 2)

Material Master Data

Vendor and Customer Master Data

Technical Responsibilities (2 of 2)

FICO Master Data

Pricing Master Data

Required Qualifications

Preferred Qualifications

Benefits

Grace is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Grace via email, the Internet or in any form and / or method without a valid written search agreement in place for this position will be deemed the sole property of Grace. No fee will be paid in the event the candidate is hired by Grace as a result of the referral or through other means.