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Client Service Agent - Voice account

Client Service Agent - Voice account

BPO Sapient NCRCaloocan, National Capital Region, PH
30+ days ago
Job description

Now hiring for Call Center Agent - Voice Account at Metro Manila Sites! We guarantee you an Easy and Fast One-day hiring process and earn up to 25k monthly plus more benefits! This is a limited slot and urgent hiring, so don't miss this career opportunity. Apply now!

Responsibilities :

  • Answer inbound calls and provide accurate information about products or services
  • Assist customers with orders, returns, and troubleshooting issues
  • Resolve customer complaints and escalate complex problems when necessary
  • Maintain a professional and friendly tone to ensure customer satisfaction
  • Meet performance targets related to call quality, resolution time, and customer feedback

Qualifications :

  • High school diploma or equivalent
  • Excellent verbal communication and active listening skills
  • Computer literate and able to navigate multiple systems during calls
  • Strong problem-solving skills and ability to remain calm under pressure
  • Ability to handle high call volumes in a fast-paced environment

    • BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!

    Apply now and receive a fast response within a day!

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    Service • Caloocan, National Capital Region, PH

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