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Billing Representative

Billing Representative

Fair Trade OutsourcingIloilo City, Iloilo, Philippines
2 days ago
Job description

Responsibilities :

  • Generate accurate and timely client invoices based on service agreements and contracts.
  • Ensure compliance with billing policies and procedures.
  • Verify, classify, and record billing data to maintain accurate financial records.
  • Organize and maintain billing documentation for audit and reference purposes.
  • Act as a point of contact for client billing inquiries and provide timely and accurate responses.
  • Collaborate with Account Managers to address client billing-related concerns.
  • Monitor and facilitate the timely receipt of client payments.
  • Send bill reminders and follow up on outstanding invoices.
  • Resolve discrepancies and billing issues in coordination with internal teams.

Requirements and Skills :

  • Proven working experience as a Billing Representative or in a similar role.
  • Familiarity with billing processes
  • Data entry skills with a keen eye for accuracy and detail.
  • Proficiency in using spreadsheets and billing software
  • Excellent verbal and written communication skills.
  • Ability to interact professionally with clients and internal stakeholders.
  • Proactive approach to identifying and resolving billing discrepancies.
  • Customer service orientation and ability to address client concerns effectively.
  • Bachelor's degree in Business Administration
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