The Modality Solutions Engineer at Fujifilm Philippines Inc. holds a critical role in the company, tasked with the responsibility of offering comprehensive technical support for the growing portfolio of Fujifilm's Diagnostic Imaging products. This includes closely working with our Sales, Service, and Marketing departments to ensure the effective and efficient management of product-related concerns in imaging modalities.
Responsibilities :
- Provide technical knowledge and support for Diagnostic Imaging products.
- Offer on-site customer support, investigations, and technical assistance when required.
- Assist the sales team in pre-sales activities such as product demonstrations, presentations, and preparing technical responses to bids.
- Work closely with marketing to provide input on product modifications and new product development.
- Collaborate with the service team to resolve customer complaints, deliver customer training, and partake in service-related activities.
- Actively participate in the quality management system through the reporting of product feedback and any product issues or complaints.
Qualifications :
A bachelor's degree in Biomedical Engineering, Electrical Engineering, or a related field.Significant experience in a similar role within the healthcare industry, ideally working with imaging modalities.Familiarity with the health care industry’s regulations and compliance standards.Excellent written and verbal communication skills, and the ability to provide technical information to non-technical stakeholders.An analytical mindset with problem-solving capabilities, and meticulous attention to detail.Willingness to travel extensively as part of the job.Benefits :
Working in an innovative, dynamic, and fast-paced environment.Opportunity for continuous learning and career growth in the healthcare technology domain.A competitive benefits package that includes health care, life insurance, and a retirement plan.Being a part of a globally recognized and respected enterprise, Fujifilm Philippines Inc, known for its commitment to quality and innovation.Working closely with a dedicated and talented team of professionals.This challenging and rewarding role of Modality Solutions Engineer allows you to participate in Fujifilm's commitment to supporting the healthcare industry with innovative and effective diagnostic imaging solutions.