Director - Operational Risk Management

Overview

At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. You will experience this powerful backing with comprehensive support for holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and you will help define the future of American Express.

How will you make an impact in this role?

The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the organization and oversees risk ownership across business units, products, and processes. The ORM Testing, Monitoring, Aggregation and Reporting team supports organizational resilience through independent testing and monitoring, establishes guidelines and standards for reporting and risk assessments, and provides a holistic view of ORM through aggregated reporting.

We are seeking a Director of Testing, Monitoring, Aggregation and Reporting to lead a diverse team of professionals focused on embedding effective operational risk management in day-to-day operations. The role involves extensive collaboration with partners across multiple business units, functional areas, and geographies.

The Director, Operational Risk Management (ORM), Independent Monitoring and Testing :

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