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Customer Care Agent

Customer Care Agent

MetacomMakati, National Capital Region, PH
13 days ago
Job description

Assist customers with inquiries and resolve issues promptly.

Provide product information and support via phone, email, and chat.

Maintain accurate records of customer interactions.

Work collaboratively with team members to enhance customer experience.

Adhere to company policies and procedures.

Educational Qualifications : High School Graduates or Bachelor's Degree

Experience Level : Atleast 3 months of customer service experience preferred.

Skills and Competencies : Strong communication, problem-solving, and interpersonal skills; ability to work in a team.

Responsibilities and Duties : Assist customers with inquiries, handle complaints, and provide product information.

Working Conditions : Office environment, possible remote work options.

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Customer Care • Makati, National Capital Region, PH