IT Specialist (Japanese Bilingual)

Job Opportunity : Japanese Bilingual IT Specialist

We are looking for a Japanese Bilingual IT Specialist to join our team. The ideal candidate will have strong technical expertise and the ability to communicate effectively in both English and Japanese (Nihongo).

Job Responsibilities

Provide IT support to clients and internal teams, ensuring smooth operations and minimal downtime

Install, configure, and troubleshoot software, hardware, and network systems

Act as a liaison between Japanese-speaking clients / stakeholders and technical teams

Document technical processes and translate materials between English and Japanese when necessary

Collaborate with cross-functional teams to deliver IT solutions that meet business objectives

Ensure security, compliance, and proper escalation of technical issues

Qualifications

Bachelor’s degree in Information Technology, Computer Science, or related field

At least 2–3 years of IT support or technical experience

Fluent in Japanese (Nihongo) and English – both written and verbal

Strong knowledge of Windows and / or Mac OS environments, networks, and troubleshooting

Experience with helpdesk tools, ticketing systems, or ITIL practices is a plus

Excellent problem-solving, communication, and multitasking skills