CSR - Voice - Nonvoice - No experience - 26k

Customer Service Representative – Non-Voice

Bukidnon | Onsite

Sapient

About us

Sapient is expanding and looking for Customer Service Representatives in Bukidnon. Join our team and enjoy a competitive salary of up to ₱26,000 per month, performance incentives, paid training from Day 1, career growth opportunities, and a supportive, people-first work environment. Our conveniently located offices provide easy access, offering a stable and rewarding BPO career—just like many of our current team members who chose to grow with us.

Job Description

We are hiring Non-Voice Customer Service Representatives to handle customer inquiries through chat, email, or messaging platforms. Deliver professional assistance without using the phone.

Responsibilities :

Respond to customer inquiries via chat or email

Provide accurate information about products, services, or accounts

Resolve issues efficiently and professionally

Document all interactions in the system

Escalate complex concerns to supervisors

Maintain quality, productivity, and customer satisfaction metrics

Schedule & Training :

Shifts include nights, weekends, and holidays

Paid training on non-voice processes and platforms

Requirements :

High School or Senior High School graduate (College preferred)

Strong written English communication

Detail-oriented, solution-driven, and customer-focused

Basic computer skills and multitasking

Willing to work onsite in Metro Manila

Why Join Us

Competitive pay with incentives

Career growth and skill-building opportunities

Collaborative, supportive, and dynamic team environment

Apply Now

Start your career in non-voice customer support at Sapient and help clients through chat and email while growing professionally.