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Call Center Agent - Pure Non voice account

Call Center Agent - Pure Non voice account

Sapient PhE. Rodriguez, National Capital Region, PH
12 days ago
Job description

Now hiring for Chat Support - Non Voice Account at Metro Manila Sites! We guarantee you an Easy and Fast One-day hiring process and earn up to 25k monthly plus more benefits! This is a limited slot and urgent hiring, so don't miss this career opportunity. Apply now!

Responsibilities :

  • Respond to customer inquiries via chat, email, and support tickets in a timely and professional manner.
  • Provide accurate information and solutions related to products, services, or account issues.
  • Resolve concerns efficiently while maintaining a courteous and helpful tone.
  • Document all interactions and update customer records accurately.
  • Coordinate with internal teams to ensure smooth issue resolution.
  • Maintain high standards in written communication and meet service quality metrics.

Qualifications :

  • At least a high school diploma or equivalent; college-level education is a plus
  • Strong written English communication skills with excellent grammar and spelling
  • Previous experience in chat or email support is preferred but not required
  • Customer-focused attitude with strong problem-solving and critical-thinking skills
  • Familiarity with basic computer applications and online tools (e.g., CRM systems, helpdesk platforms)
  • Ability to multitask and manage time effectively in a fast-paced environment

    • BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!

    Give us a ring, and let’s talk about how we can help you. Apply now and receive a quick response within a day!

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    Call Center Agent • E. Rodriguez, National Capital Region, PH