Community of Practice Manager

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Key Responsibilities :

The Community of Practice Manager supports the effectiveness of World Vision’s Digital Marketing & Engagement team by ensuring that workflows and knowledge management are organized and efficient. This includes facilitating effective knowledge development, curation, and sharing for the Digital Marketing & Engagement Centers of Excellence (CoE) and Communities of Practice (CoP) across World Vision offices worldwide. This role ensures the efficient collection and management of CoE and CoP process, learning, and impact information, collaborating with CoE and other stakeholders across World Vision entities. The Manager also coordinates CoE and CoP meetings of all types to ensure that data, information, learning, and process workflows are organized and efficient.

Coordinate CoE and CoP engagement and collaboration

• Manage the CoE and CoP calendars, schedule meetings, workshops, learning sessions, and global alignment calls.
• Support the preparation and follow-up of meeting materials, agendas, and minutes, ensuring actions are tracked and closed.
• Maintain a contact registry of CoE leads, contributors, and participating offices.

Manage production, curation, and branding of CoE and CoP knowledge and content

Manage communications and facilitate training for CoE and CoP