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Admin Staff / Front Desk (preferred Girls)

Admin Staff / Front Desk (preferred Girls)

Body Mechanic Inc.Pasig City, National Capital Region, PH
30+ days ago
Job description

The Admin Staff / Front Desk play a pivotal role in ensuring the smooth operation of a Body Mechanic. This position combines administrative tasks with front desk responsibilities to provide exceptional customer service to patients while efficiently managing administrative duties.

Key Responsibilities :

1. Reception Duties :

  • Greet patients and visitors warmly and ensure they feel welcome.
  • Manage incoming calls and emails, directing inquiries to the appropriate personnel.
  • Schedule appointments and manage the appointment calendar efficiently.
  • Verify patient information and insurance details accurately.
  • Handle patient check-in and check-out procedures efficiently, ensuring all necessary paperwork is completed.

2. Administrative Support :

  • Maintain patient records and ensure they are accurate and up-to-date.
  • Handle billing and insurance claims, including verifying coverage and processing payments.
  • Coordinate with healthcare providers and insurance companies as necessary.
  • Manage inventory of office and clinic supplies, ensuring adequate stock levels.
  • Assist with basic accounting tasks, such as invoicing and petty cash management.

    • 3. Office Management :

  • Ensure the reception area and waiting room are clean, organized, and welcoming.
  • Coordinate maintenance and repairs for office equipment and facilities.
  • Assist in maintaining compliance with healthcare regulations and clinic policies.
  • Manage incoming and outgoing mail and packages.
  • Perform other tasks and reports that may involve overall employee relations or general administrative activities.

    • 4. Patient Support :

  • Provide information to patients regarding clinic services, procedures, and policies.
  • Address patient concerns and inquiries promptly and professionally.
  • Assist patients with completing necessary forms and paperwork.

    • 5. Team Collaboration :

  • Collaborate with therapists and other clinic staff to ensure seamless patient care.
  • Communicate effectively with colleagues to relay important information or updates.

    • Qualifications and Skills :

  • Additional education or training in healthcare administration is a plus.
  • Previous experience in a medical office or healthcare setting preferred.

    • _ 1-2 years experience being in the position of front desk or receptionist.

  • Strong communication and interpersonal skills, with a friendly and professional demeanor.
  • Excellent organizational and multitasking abilities.
  • Proficiency in using computer software such as Microsoft Office and electronic medical records systems.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Knowledge of medical terminology and billing procedures is advantageous.

    • This job description outlines the primary responsibilities and qualifications for the role of Office Administrator and Receptionist in Body Mechanic. Adherence to company policies and procedures, as well as a commitment to delivering exceptional patient care, are essential aspects of this position.

    Job Types : Full-time, Permanent

    Pay : Php 20,000.00 - Php25,000.00 per month

    Benefits : Company events

    Employee discount

    Health insurance

    Promotion to permanent employee

    Schedule : 8 hour shift

    Day shift

    Supplemental Pay : 13th month salary

    Overtime pay

    Language : English (Preferred)

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    Admin Staff • Pasig City, National Capital Region, PH