Indoor Sales Coordinator

Remote Employee BPO has an outstanding opportunity for you!

Role : Indoor Sales Coordinator

Compensation : Competitive Basic Salary

Benefits : HMO plus 2 Free Dependents, P1,500 Rice Allowance, and Night Differential

Work Schedule : 5-day work week, 9 : 00 a.m. to 6 : 00 p.m. Philippine Time

Work Setup : WFO (Office-based)

Job Duties and Responsibilities :

• Responding to inquiries : Handling incoming calls and emails from potential and existing customers, addressing their questions, and providing product information.
• Quoting and Sales Documentation : Preparing and sending out sales quotations, processing sales orders, and potentially generating invoices.
• Customer Relationship Management : Building and maintaining strong relationships with customers, potentially through follow-up calls and communication, to ensure customer satisfaction and encourage repeat business.
• Order Fulfillment and Follow-up : Monitoring the progress of customer orders, expediting fulfillment, and ensuring timely delivery.
• Problem Solving and Complaint Handling : Addressing customer complaints, providing appropriate solutions, and ensuring resolution.
• Communication Skills : Verbal and written communication skills are essential for interacting with customers effectively.
• Sales Skills : A basic understanding of sales techniques and the ability to identify and pursue sales opportunities is beneficial.
• Record Keeping : Managing databases, updating records, and preparing reports
• Any other ad hoc administrative.

Qualifications :