Back Office Associate (Authorizations) | Healthcare Account | 21K Signing Bonus

ISTA Solutions, an outsourcing / offshoring company, is in search of an experienced Healthcare Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles and responsibilities

• Process and manage service authorizations in a timely and accurate manner
• Communicate with insurance providers, internal teams, and other stakeholders as needed
• Ensure all required documentation is complete and submitted correctly
• Help maintain compliance with payer requirements and organizational standards
• Support continuous improvement of authorization workflows

Requirements

Benefits

What can we offer you?

Our commitment to you