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Managing Director (Physical & Digital Retail)

Managing Director (Physical & Digital Retail)

KlaiyaMetro Manila, Philippines
30+ days ago
Job description

Managing Director (Physical & Digital Retail)

Join to apply for the Managing Director (Physical & Digital Retail) role at Klaiya

Managing Director (Physical & Digital Retail)

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We're Hiring : Managing Director

Are you a seasoned leader with a proven track record in retail multi-store management, ready to take the helm at a dynamic social commerce agency? Do you possess a sharp financial acumen with a strong focus on Profit & Loss (P&L) management? Crucially, do you have hands-on experience in expanding multi-store operations nationwide, demonstrating your expertise in developing and implementing robust SOPs for large-scale growth? If you're also bilingual in Mandarin, we want to hear from you!

We're a leading social commerce agency in the Philippines, working with top-tier clients like Nestle, P&G, Unilever, and Coca-Cola. We specialize in brand live selling event outsourcing and enablement, as well as e-commerce short video outsourcing and production for brands. We're seeking a Managing Director to report directly to the CEO, with the potential to advance to the Chief Operating Officer (COO) role.

This is a unique opportunity to shape the future of a fast-growing company at the forefront of social commerce in Southeast Asia.

What You'll Do

As our Managing Director, you will be responsible for overseeing our day-to-day operations, ensuring seamless execution of our services, and driving our growth strategies. Your key responsibilities will include :

  • Operational Leadership : Oversee all aspects of our live selling and short video production services, ensuring high-quality delivery and client satisfaction.
  • P&L Management : Take ownership of the operational P&L, focusing on revenue generation, cost optimization, and overall profitability.
  • National & Regional Expansion Strategy : Leverage your experience in nationwide multi-store expansion to develop and implement scalable operational frameworks for our services, enabling rapid growth.
  • Team Management : Lead, mentor, and develop a high-performing team, fostering a culture of excellence and accountability.
  • Process Optimization : Design, implement, and refine robust Standard Operating Procedures (SOPs) that support nationwide consistency and efficiency, ensuring seamless scalability of our operations.
  • Strategic Growth : Work closely with the CEO to identify and capitalize on new market opportunities, contributing to the overall strategic direction of the company.
  • Client Relations : Maintain strong relationships with our key clients, ensuring their needs are met and expectations are exceeded.
  • System Implementation : Drive the effective utilization of systems and technology to improve operational workflows and data-driven decision-making, supporting expansion efforts.

What We're Looking For

  • Extensive Retail Multi-Store Management Experience : You have a strong background in managing multiple retail locations, demonstrating expertise in operations, sales, and team leadership.
  • Proven P&L Responsibility : You have a track record of successfully managing P&L statements, driving revenue growth, and controlling costs within a business unit or multiple locations.
  • Nationwide Expansion Expertise (SOP & Scalability) : You possess in-depth, hands-on experience in expanding multi-store operations across a nation, including the development and successful implementation of comprehensive SOPs and scalable systems for rapid growth.
  • Bilingual Proficiency : You are fluent in both English and Mandarin, both written and spoken, to facilitate communication with diverse clients and partners.
  • Proven Leadership : You're a natural leader with the ability to inspire and motivate teams to achieve ambitious goals.
  • Strategic Thinker : You can analyze market trends, identify opportunities, and contribute to long-term business strategies.
  • Results-Oriented : You have a track record of delivering measurable results and driving continuous improvement.
  • Excellent Communicator : You can effectively communicate with clients, team members, and stakeholders at all levels.
  • Adaptability : You thrive in a fast-paced, dynamic environment and can adapt quickly to changing priorities.
  • Why Join Us?

  • Be a pivotal part of a leading social commerce agency in the Philippines, working right here in Manila.
  • Work with an impressive roster of clients, including global brands.
  • Opportunity for significant career growth and progression to COO.
  • Shape the operational backbone and national expansion of a rapidly expanding company.
  • Competitive compensation and benefits package.
  • Profit Sharing & Stock Option Program
  • If you're ready to take on a challenging yet rewarding role, where your financial acumen, operational leadership, experience in nationwide expansion, and bilingual skills will directly impact our success, we encourage you to apply!

    Benefits :

  • Free device program
  • Excellent company culture
  • Employee Stock Option Program
  • Work with local & international brands
  • Brand We've worked with :

    Nestle | Unilever | P&G | URC | Coca-Cala | Monde Nissin | Del Monte

    Mega Prime Food | Xiao Mi | Infinix | Unilab | Lock&Lock | Anker | Huawei

    Seniority level

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    Director

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