Order to Cash Accountant (North America)

About this Position

In the role of Order to Cash Accountant for North America, you will play a vital part in ensuring the financial health of our operations by managing day-to-day collection activities and resolving customer account inquiries. This position is essential for maintaining strong relationships with our Sales and Customer Service teams, as you facilitate effective communication and timely follow-up on overdue accounts. You’ll be joining a dynamic team that values collaboration and support. This role presents unique challenges, such as navigating customer payment behaviors and facilitating swift resolutions, providing an invaluable opportunity to enhance your problem-solving and analytical skills while making a significant impact on our organization’s financial performance. Join us in creating a seamless order-to-cash process that supports our mission and drives success!

What you´ll do

• Ensures day-to-day collection activities completed, including customer account research and query resolution, and communicates effectively with Sales and Customer Service teams
• Reports overdue positions for assigned portfolio to Philippines and North America Key Accounts Managers

Supports Team Leader by handling day-to-day tasks such as reporting and addressing escalations

What makes you a good fit

Amenable to work on a night shift schedule (9 : 00 PM to 6 : 00 AM), following US holidays, and report on a hybrid work set-up in Ayala Avenue, Makati

Some perks of joining Henkel

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.