Customer Service Representative - Dayshift Account
Absolute OutsourceAlabang, National Capital Region, Philippines14 hours ago
Job descriptionAt least HS (Old Curriculum) / SHS Graduate , College Level / Graduate Good communication and problem-solving skills. Willing to work onsite and on shifting schedules. BPO experience is an advantage, but not required. Competitive salary package and performance incentives. Career growth and training opportunities. Dynamic and supportive work environment. HMO (with Free 2 dependents) and 20% Night Differential
As a Customer Service Representative, you’ll be the first point of contact for customers—providing excellent service, solving inquiries, and ensuring a positive experience every time. You’ll handle customer concerns via phone, chat, or email while maintaining professionalism and empathy.
Key Responsibilities :
- Assist customers with their inquiries, requests, and concerns.
- Provide accurate information about products or services.
- Resolve customer issues efficiently and professionally.
- Document customer interactions and follow up on pending concerns.
- Meet or exceed performance targets in customer satisfaction and quality.
Qualifications :
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Customer Service Representative • Alabang, National Capital Region, Philippines