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Customer Service Representative - Dayshift Account
Customer Service Representative - Dayshift AccountAbsolute Outsource • Alabang, National Capital Region, Philippines
Customer Service Representative - Dayshift Account

Customer Service Representative - Dayshift Account

Absolute Outsource • Alabang, National Capital Region, Philippines
8 days ago
Job description

As a Customer Service Representative, you’ll be the first point of contact for customers—providing excellent service, solving inquiries, and ensuring a positive experience every time. You’ll handle customer concerns via phone, chat, or email while maintaining professionalism and empathy.

Key Responsibilities :

  • Assist customers with their inquiries, requests, and concerns.
  • Provide accurate information about products or services.
  • Resolve customer issues efficiently and professionally.
  • Document customer interactions and follow up on pending concerns.
  • Meet or exceed performance targets in customer satisfaction and quality.

Qualifications :

  • At least HS (Old Curriculum) / SHS Graduate , College Level / Graduate
  • Good communication and problem-solving skills.
  • Willing to work onsite and on shifting schedules.
  • BPO experience is an advantage, but not required.
  • Why Join Us?

  • Competitive salary package and performance incentives.
  • Career growth and training opportunities.
  • Dynamic and supportive work environment.
  • HMO (with Free 2 dependents) and 20% Night Differential
  • Create a job alert for this search

    Customer Service Representative • Alabang, National Capital Region, Philippines

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