Technical Account Manager (TAM) - Hybrid

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

The Technical Account Manager (TAM) - Hybrid is responsible for actively driving and managing the pre and post sales process with direct and channel customers. The TAM must be able to articulate the company's technology and product positioning to both business and technical users. Must be able to identify all technical and business issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.

This position is open to candidates based in the Philippines. Preferred location : Manila

Responsibilities

• Hunt, develop, and close new business opportunities
• Delivery high-level and detailed sales presentations
• Respond to functional and technical elements of RFIs / RFPs
• Provide functional and technical support to prospects and customers
• Responsible for attending conferences, seminars virtually, in-region and nationally
• Ability to manage a realistic sales funnel, follow up on inbound leads quickly, and cold call into SMB, SME, and Government entities.
• Provide product and technical support for assigned accounts
• Develop relationships within assigned accounts at both executive and technical levels.
• Identify and develop potential new business opportunities.
• Drive ASV sales growth within assigned accounts.
• Convey customer requirements to Product Management, Marketing and Engineering teams
• Provide functional and technical support to customers
• Respond to customer questions on technical and business-related issues
• Deliver high-level and detailed sales presentations
• Responsible for attending conferences, seminars, etc.
• Manage the sales for the renewals
• Uncover opportunities for up and cross sell and win the business

Qualifications