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CSR Tax Specialist - WFH Cebu
OfficePartners360 (OP360)Cebu City, Cebu, PH30+ days ago
Job descriptionBachelor's degree in Business, Accounting, or a related field At least 6 months of accounting / financial experience, particularly in the BPO, and preferably has worked with taxation and bookkeeping (Quickbooks, Zero, Xerox, etc.) Strong verbal and written communication and customer service skills Detail-oriented with strong analytical and problem-solving abilities Must have a stable internet connection and a conducive WFH setup
We are looking for a Customer Service Representative – Tax Specialist to join our Sales Tax Operations team. The ideal candidate should possess excellent written and verbal communication skills, as well as a passion for delivering exceptional customer service.
RESPONSIBILITIES :
- Handle inbound and outbound calls related to sales tax inquiries and issues
- Provide accurate and timely responses to customer concerns regarding tax filings, payments, and compliance
- Support clients with document submissions and data validation
- Collaborate with internal teams to resolve discrepancies and ensure accurate reporting
QUALIFICATIONS :
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Csr • Cebu City, Cebu, PH