Business Operations Associate

About the Role

GoGym is looking for a highly organized and reliable Business Operations Associate to provide all-around support across multiple areas of the business. This is a cross-functional, generalist role that touches everything from administrative coordination and project tracking to documentation, logistics, and on-ground execution.

You’ll be a key enabler behind the scenes, ensuring that daily operations, executive tasks, and team-wide initiatives are executed smoothly and efficiently. This role is perfect for someone who thrives in fast-paced environments, enjoys wearing many hats, and wants to grow within a high-performing startup team.

Key Responsibilities

• Provide administrative and operational support to the Executive Team and department heads
• Assist in scheduling, calendar management, meeting prep, and internal coordination
• Help draft and organize documents, SOPs, reports, presentations, and other internal materials
• Run errands and tasks on-site, including visits to banks, government offices, vendors, or landlords
• Track action items, follow up on deliverables, and assist in project implementation across departments
• Support operational reporting, data entry, and document management using Google Drive, Notion, or Airtable
• Coordinate with gym-level teams (e.g., gathering reports, following up on issues, updating checklists)
• Handle procurement-related tasks such as price checking, delivery follow-ups, and vendor communications
• Assist in onboarding of new staff, interns, and freelancers by preparing templates, forms, or onboarding kits
• Execute ad hoc assignments and special projects as directed by the Executive Team

Qualifications