eLearning Experience Designer

eLearning Experience Designer - AEM Segment

Position Overview

Thomson Reuters is seeking a creative Learning Experience Designer to join the Customer Training & Education Team within Legal Professionals where youll design and develop customer-centered online learning experiences that help legal professionals build skills and get value from Thomson Reuters solutions. The role applies adult learning principles instructional design best practices learning technologies and multimedia development to create engaging effective eLearning with clear outcomes and impact. This position reports to the Director Customer eLearning Programs.

About the Role :

In this opportunity as an eLearning Experience Designer you will :

Partner with a cross-functional team of subject matter experts across Training / Professional Services Marketing and Product Management as appropriate to develop and maintain on-demand training materials for Thomson Reuters Legal products.

Drive creation and maintenance of world-class eLearning experiences for a portfolio of SaaS software products to drive customer usage and adoption in their daily workflow

Manage projects from start to finish in collaboration with various internal teams and any necessary external vendors

Work directly with subject matter experts to design and develop content including video scripts user guides and additional eLearning course material

Utilize platform authoring tools and training best practices to create highly effective engaging learning experiences

Stay current and provide thought leadership on innovation in eLearning and customer education

Continuously build knowledge of the Legal products and customers to ensure training content being delivered is up to date and providing value to our customers

Maintain learning content within LMS and other technology systems

Measure and analyze content effectiveness and update content as necessary

About You :

Youre a fit for the role of an eLearning Experience Designer if your background includes :

Bachelors degree (BA / BS) in English Journalism Technical Communication Information Science / Informatics Computer Science Business Human Resources or a related fieldor equivalent practical experience.

Strong written and verbal communication skills specifically writing and designing instructional content .

Expert with learning technology such as Camtasia Adobe Creative Suite Articulate WellSaid HTML and other website management tools

Knowledge and working experience with learning management systems (LMS) and content management systems.

Experience with Microsoft Office Suite and collaboration tools such as Teams and SharePoint

Ability and passion for creating modern visually appealing easy-to-consume learning content; experienced in video creation and editing.

Creative thinker open to change and learns quickly when facing new problems

Strong attention to detail

Proven project management and organization skills

Reviewable portfolio of relevant work preferred.

#LI-KG1

Whats in it For You

Hybrid Work Model : Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

Flexibility & Work-Life Balance : Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities whether caring for family giving back to the community or finding time to refresh and reset. This builds upon our flexible work arrangements including work from anywhere for up to 8 weeks per year empowering employees to achieve a better work-life balance.

Career Development and Growth : By fostering a culture of continuous learning and skill development we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow lead and thrive in an AI-enabled future.

Industry Competitive Benefits : We offer comprehensive benefit plans to include flexible vacation two company-wide Mental Health Days off access to the Headspace app retirement savings tuition reimbursement employee incentive programs and resources for mental physical and financial wellbeing.

Culture : Globally recognized award-winning reputation for inclusion and belonging flexibility work-life balance and more. We live by our values : Obsess over our Customers Compete to Win Challenge (Y)our Thinking Act Fast / Learn Fast and Stronger Together.

Social Impact : Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental Social and Governance (ESG) initiatives.

Making a Real-World Impact : We are one of the few companies globally that helps its customers pursue justice truth and transparency. Together with the professionals and institutions we serve we help uphold the rule of law turn the wheels of commerce catch bad actors report the facts and provide trusted unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal tax accounting compliance government and media. Our products combine highly specialized software and insights to empower professionals with the data intelligence and solutions needed to make informed decisions and to help institutions in their pursuit of justice truth and transparency. Reuters part of Thomson Reuters is a world leading provider of trusted journalism and news.

We are powered by the talents of 26000 employees across more than 70 countries where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity accuracy fairness and transparency are under attack we consider it our duty to pursue them. Sound exciting Join us and help shape the industries that move society forward.

As a global business we rely on the unique backgrounds perspectives and experiences of all employees to deliver on our business goals. To ensure we can do that we seek talented qualified employees in all our operations around the world regardless of race color sex / gender including pregnancy gender identity and expression national origin religion sexual orientation disability age marital status citizen status veteran status or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here .

Learn more on how to protect yourself from fraudulent job postings here .

More information about Thomson Reuters can be found on .

Required Experience :

IC

Key Skills

CSS,InVision,Balsamiq,HTML5,Information Architecture,Ux,Usability,Wireframing,UI,Axure,Responsive Web Design,Sketch

Employment Type : Full-Time

Experience : years

Vacancy : 1