Inside Sales Representative

The Inside Sales Representative is responsible for providing day-to-day support for quoting and order management activities within assigned accounts. This role requires a solid understanding of internal systems and processes, along with knowledge of the company's go-to-market strategy and partner-facing applications. The Inside Sales Representative ensures that customer needs are met accurately and in a timely manner while maintaining strong relationships with internal and external stakeholders. As a key member of the Inside Sales team, the Inside Sales Representative will play a proactive role in maintaining account knowledge and driving operational efficiency.

Job Responsibilities :

• Customer Support & Quoting :
• Respond to customer inquiries, requests for quotes, and order processing requirements within designated timeframes.
• Build and maintain a strong working knowledge of assigned accounts and ensure that customer expectations are met.
• Operational Management :
• Possess in-depth knowledge of WWT tools, processes, and partner-facing applications to build and validate technical configurations.
• Provide proactive support to assigned accounts, including tracking orders and providing detailed reporting to stakeholders.
• Work with Direct and Indirect sources of supply to ensure efficient quoting and order processing.
• Collaboration & Team Support :
• Collaborate with internal teams, partners, and customers to support high-performance culture and achieve financial targets.
• Assist in the onboarding and mentoring of new Inside Sales team members.

Requirements

Education Details Req :

Bachelor’s Degree in Arts / Sciences (BA / BS) Business X or Bachelor’s Degree in Arts / Sciences (BA / BS) Finance X or Bachelor’s Degree in Arts / Sciences (BA / BS) Related Field X A combination of education, training and experience may be considered in lieu of a degree.

Work Experience Req :

A minimum of 2 years' progressive experience in a related field X Other Work Experience Minimum of two years sales and or sales support experience in the information technology industry Licenses and Certifications Licenses / Certifications Req Pref And / Or Knowledge, Skills, and Abilities