Are you ready to start a rewarding career in the BPO industry? We’re looking for motivated individuals to join our growing team across multiple Metro Manila sites!
Job Responsibilities :
1. Clinical Support / Triage
- Provide clinical advice or information to patients, healthcare providers, or insurance clients (depending on the account).
- Conduct symptom checks or guide patients on next steps using set clinical guidelines.
2.Utilization Review / Case Management
Review medical records to determine if hospital stays or procedures meet medical necessity.Coordinate with U.S.-based nurses or physicians to ensure appropriate care and documentation.3.Claims and Pre-Authorization
Evaluate insurance claims, prior authorization requests, or appeal cases based on clinical documentation.4.Medical Documentation and Data Entry
Ensure accurate input of patient data, diagnoses, and treatment notes into electronic health records (EHRs).5.Customer Service with Medical Knowledge
Handle calls from patients or healthcare professionals regarding benefits, authorizations, prescriptions, or billing—using both medical and customer service skills.6.Compliance and Confidentiality
Follow HIPAA (Health Insurance Portability and Accountability Act) guidelines for patient data privacy.Why Join Us?
Competitive Salary : Earn up to ₱47,000 monthlyFlexible Shifts : Day, night, and graveyard options availableOpportunities : International accountsURGENT HIRING!
Apply today and kickstart your BPO career — no experience needed!
Don’t miss this opportunity to get hired right away!"