Sales Associate

JOB SUMMARY : Operate OrganicOptions’ Katipunan Store

DUTIES & RESPONSIBILITIES :

Practices Proper Merchandising, Inventory and Quality Control

Sales Associate is tasked to check product conditions and identify bad merchandise

Record and submit inventory of products using the inventory system and monitor offtake per product

Receives delivery, stores and withdraws stocks from storage area

Packs and repacks products

Displays and refills products

Installs POP materials and maintains accountability for such materials

Recovers and trims products, and create ready-to-cook packs

Evaluates stocks, manages, including disposal / return of Bad Orders (BO) to warehouse

Maintains cleanliness and orderliness of products and overall store

Accountability of merchandising materials, crates, knife, gum tags, shrink wrap, plastics, etc.

Evaluates availability of stocks, and reports immediately and with urgency fast moving and slow-moving products

• Masters Product Knowledge and Consumer Understanding

Studies materials provided on products and retains the knowledge to communicate to consumers

Promotes and explains product benefits and usages to consumers

Observes consumers and competitors, and reports to Supervisor any discoveries that can help improve visibility and sales.

Prepares and submits reports on time

Prepares assigned reports such as but not limited to daily inventory with BO, daily sales and cash balance, consumer feedback, sales trends, competitor reports

o Reports out of the ordinary events to supervisor

Timely updating of sales reports, daily, weekly and monthly reports

Entertain store and online customers (e.g. Shopify, Grab, others)

Processes, prepares orders and ensures every transaction is paid and recorded accurately.

Ensures that customers are satisfied with products and service

Encodes and processes orders in NetSuite

Addresses customer complaints and requests

Plans and strategizes to acquire new customers

Prepares and suggests in-store and online promotions, and other marketing initiatives to help drive sales

Work on ways to achieve or exceed sales targets, limit bad order (BO) rate, and sell the focus items.

o Recommend improvements and activities / programs to increase sales.

o Analyzes inventory and offtake

Coordinates with Head Office

Prepares Sales Order for store delivery

Coordinates with Supervisor, and other department concerned (e.g. but not limited to Marketing, Finance, Logistics and Production) for timely and accurate delivery of items

Remits all online and cash payments to Accounting Department

Ensures timely reporting of received payments and payment receivables

Reconcile sales in Shopify, NetSuite, including payments

Ensures that receivables are well monitored and collected on time

Performs any other office task that management requires assistance from time-to-time