Nature Of the Account : Healthcare
Start Date : ASAP
Type of Support : Voice
Work Arrangement : 100% Onsite (Cebu)
Shift Schedule | Restdays : US Business hours
Educational Requirement : At least 2nd year completed
Work Experience :
- 2+ years exp as Team Lead
- Preferred Healthcare exp
- Insurance background, claims processing, US benefits
Responsibilities :
Setting direction : A team leader helps define the team's objectives and ensures everyone understands their role in achieving them.Planning and organizing : They create work plans, allocate resources, and establish timelines for projects.Delegating tasks : A leader assigns tasks based on individual strengths and skills, ensuring a balanced workload.Monitoring progress : They track the team's progress, identify potential roadblocks, and provide support to keep the team on track.