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Spanish Customer Service Representative (Free Visa Processing)
Spanish Customer Service Representative (Free Visa Processing)J-K Network • Taguig City
Spanish Customer Service Representative (Free Visa Processing)

Spanish Customer Service Representative (Free Visa Processing)

J-K Network • Taguig City
30+ days ago
Job description
BENEFITS : Free Processing of Working Visa
Government Mandated Benefits
Medical Assistance
Vacation Leave and Sick Leave
Other benefits will be discussed by the company JOB DETAILS : Company Profile: This Company is an IT Company. They are known in especializing in creating clarity from difficulty. Most of their services is related to softwares and technology. They have adopted a hundred clients and inflate 19,000+ employees.

Position: Spanish Customer Service Representative
Industry: IT Company
Location: BGC, Taguig City
Salary: PHP 55,000 - PHP 60,000 gross
Schedule: Nighshift
Work Set-up: Hybrid (3 weeks temporary work from home then onsite after)

Requirements:
Filipino fluent in Spanish and English
Agreed upon min. English/required language test score based of B2 and above
Strong interpersonal skills, verbal and written communication skills and most importantly empathy
Ability to handle Customer queries through tickets, live chat and voice support
1 year experience in BPO experience

Responsibilities:
Respond to Spanish-speaking clients via phone, email, and chat
Analyze and resolve issues received from the customer
Escalate the call to the next level if necessary
Perform other related tasks needed

Recruitment Process:
Resume Screening
Initial Interview
Language assessment
Final Interview
Job Offer

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Spanish Customer Service Representative (Free Visa Processing) • Taguig City

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