Systems Analyst

The Role

As a Junior Business Intelligence and Reporting Support within the GDC Global Benefits Management (GBM) team, you will contribute as part of a team involved in several activities to support global and regional coordination of benefits for our global and regional clients while maintaining their benefits databases.

The ideal candidate has strong analytical and quantitative skills, excellent communication and presentation skills, effective collaboration and problem solving skills, ability to organize and derive meaningful insights from data, very proactive and adaptable, collaborative and team player.

Preferably, candidates have a background on basic financial knowledge and work effectively on revenue-related data.

The candidate will have the opportunity to :

Enhance the technical knowledge on GBM financial reports

Advance understanding of GBM business intelligence methodologies

Enhance data, process, people and stakeholder management skills

Provide valuable insights on data model for GBM clients

Leverage existing knowledge and skills for continuous improvement

Key Activities

Execute updates and maintenance of dashboards, reports, and data models for GBM clients.

Prepare H&B shared revenues report for GBM clients, ensuring accuracy and timely delivery, for senior review.

Collect, clean, and organize data from various sources to support reporting and analytics.

Implement updates to existing dashboards and reports under guidance from senior team members.

Assist in gathering data requirements from IGS, GBM Operations, and H&B stakeholders. Translate these requirements into actionable tasks (data extraction, report updates, dashboard changes).

Perform regular data quality checks on GBM policy and operational data; document and escalate discrepancies.

Support deployment and testing of new technology platforms, systems, or applications, performing hands-on tasks to ensure smooth rollout.

Troubleshoot basic reporting and data issues; escalate complex cases to the appropriate group.

Execute updates to claims dashboards and governance reporting, assisting with data collection, validation, and visualization.

Monitor deadlines and ensure timely delivery of all scheduled reports and dashboards.

Follow standard procedures to update, extract, and store GBM sales and operational data.

Assist in preparing materials and instructions for training or adoption of BI tools for operations teams.

Provide feedback on process inefficiencies or potential improvements to senior team members.