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Inbound Sales & Customer Support Representative (ZR_28342_JOB)
BruntWorkManila, 00, ph16 hours ago
Job type
- Quick Apply
Job descriptionPrimary focus on inbound lead management and customer service No direct sales closing responsibilities - focus on qualification and intake but sales experience is required Multi-channel communication management across various lead platforms Integration with existing office team for call transfers and coordination Take inbound customer and lead calls as the initial point of contact Qualify leads and update customer records in CRM system Input customer information and details into CRM accurately Monitor different online lead platforms for new opportunities Respond to potential customers via text and email communications Answer basic questions that customers have about roofing services Transfer calls to appropriate departments and team members in the office Conduct follow-ups with prospects and existing customers Serve as intake specialist for all customer inquiries Customer service and Sales experience required for booking appointments and getting new clients Excellent communication skills - less accent, close to neutral with good tone Strong communication skills for phone, text, and email interactions Experience with CRM systems and data entry Ability to qualify leads and ask appropriate discovery questions Comfortable with multi-platform communication (phone, text, email) Basic sales aptitude helpful but not required for closing Reliable internet connection and professional phone manner Customer service and Sales experience required for booking appointments and getting new clients Excellent communication skills - less accent, close to neutral with good tone HMO Coverage for eligible locations Permanent work-from-home Immediate hiring
Job Description
This is a remote position.
Schedule :
- Agent 1 - Mon–Fri, 7 : 30 AM–5 : 00 PM EST (1-hour unpaid break)
- Agent 2 - evening and weekend calls
- Wed - Sun 5 pm - 2 am (1-hour unpaid break)
- Client Timezone : Eastern Standard Time
Scope :
Responsibilities :
Requirements :
Independent Contractor Perks
ZR_28342_JOB
Benefits
incentives
Requirements
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Sales Representative • Manila, 00, ph