Responsibilities :

• Work with customer to help define user acceptance testing for call flows
• Effectively communicate plans, progress, and status to both internal and customer organizations
• Continually seek opportunities to increase customer satisfaction and deepen customer relationships by interacting effectively at all levels of the organization
• Excellent Project, Commercial and Stakeholder Management Skills.
• Customer facing so ideally Professional Services background rather than just Software QA
• Skilled in all areas of test management including defining test strategies throughout the delivery lifecycle
• Awareness / appreciation of test automation best practice and methodology
• Awareness / appreciation of NFT best practice and methodology
• Strong understanding of migrating to cloud-based platforms
• Work with Five9 automation testing tools to build test case scenarios for customers

Key Qualifications :

Company Benefits

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.

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Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.

Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia.

View our privacy policy, including our privacy notice to California residents here :  .

Note : Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.