Job description :
Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional manner.
Resolve product or service complaints by clarifying the customer’s concern, determining the cause, selecting and explaining the best solution, and following up to ensure resolution.
Maintain a deep understanding of company products, services, and policies to provide accurate information.
Knowledgeable in healthcare-related customer service.
Qualifications :
High School (old curriculum), SHS, college undergraduate, and ALS graduate
Positive attitude and strong communication skills
No CCE are WELCOME TO APPLY
Customer Service Representative • Bacolod, Negros Occidental, PH