Email / Chat Specialist - Pure Non-Voice (CSR / TSR)
TelesysPasay, National Capital Region, Philippines1 day ago
Job descriptionResolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution. Update and maintain accurate records of customer interactions, transactions, and order details in the system. Stay updated on company policies, procedures, and services to provide accurate information to customers Contribute to a positive and collaborative team environment. Perform basic troubleshooting when necessary. High school graduates or equivalent, including college undergraduates. Prior experience in a related field is desirable but not mandatory. Able to work on-site.. Amenable to attending an on-site interview. Flexible schedule Health insurance Life insurance Opportunities for promotion Paid trainings Pay raise Company Events 8 hour shift Day shift Night shift At least HS graduate (old or new curriculum) 13th month salary Performance bonus
What's in it for you?
- Competitive Salary packages
- HMO on the first day
- performance-based incentives
- Allowance
- Bonuses
Job Responsibilities :
Job Qualifications :
Job Types : Full-time, Fresh graduate
Salary : Up to Php30,000.00 per month
Benefits :
Schedule :
Education :
Supplemental pay types :
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Specialist • Pasay, National Capital Region, Philippines
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