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Network Security Engineer

Network Security Engineer

MicroSourcingQuezon City, Metro Manila, Philippines
23 days ago
Job description

Overview

Position : Network Security Engineer

Location : Libis, Quezon City

Work setup & shift : Onsite | Flexible Working Schedule

Discover your 100% YOU with MicroSourcing.

Why join MicroSourcing

You'll Have

  • Competitive Rewards : Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
  • A Collaborative Spirit : Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
  • Work-Life Harmony : Enjoy the balance between work and life that suits you with flexible work arrangements.
  • Career Growth : Take advantage of opportunities for continuous learning and career advancement.
  • Inclusive Teamwork : Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

As a Network Security Engineer, you will be responsible for :

  • Monitor and triage incoming support cases via a shared queue.
  • Prioritize and resolve quick-win issues to meet response and resolution SLAs.
  • Identify and escalate Severity 1 cases following established protocols.
  • Maintain and update backlog cases with clear, structured documentation.
  • Participate in weekend / on-call support as per the rotation schedule.
  • Troubleshoot issues related to Linux systems, basic networking, virtualization, and cloud environments.
  • Reproduce customer issues in lab environments and provide detailed findings to R&D when needed.

    • What You Need

    Non-negotiable Requirements :

  • Prior Enterprise Customer experience (supporting global clients or customers, not internal users)
  • Prior direct experience working for vendors and supporting paying customers (examples : Cisco, Palo Alto, Checkpoint, Sophos, etc.)
  • Proven hands-on experience with networking devices (basic), security devices, and a good grasp of the Linux operating system
  • A minimum of 4-5 years of knowledge / prior experience in Linux OS and Networking
  • Global support experience working with internal and external stakeholders
  • Excellent communication skills
  • Basic knowledge of scripting languages like Bash, PowerShell, and Python is a plus

    • About MicroSourcing

    With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

    We are committed to 100% YOU. MicroSourcing believes that our strength lies in our people's diversity and talent. We foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We celebrate YOU and your 100%!

    For more information, visit

    Terms

  • Terms & conditions apply

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    Security Engineer • Quezon City, Metro Manila, Philippines