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Reservation Staff
BruntWorkManila, 00, ph14 days ago
Job type
- Quick Apply
Job descriptionExperience in reservations or customer service roles Strong verbal communication skills for guest interactions Proficiency with property management software systems Ability to multitask between phone calls, data entry, and guest messaging Customer service orientation with problem-solving abilities Direct guest interaction via phone calls for all reservations Cross-functional coordination with maintenance and cleaning teams Use of multiple software platforms, including Breezeway HMO Coverage for eligible locations Permanent work from home Immediate hiring
Job Description
This is a remote position.
Schedule : Monday to Friday, 7 : 00 PM – 3 : 00 AM, 30 min paid break | Carolina (Eastern Time)
Paid hours per week : 38 Hours
Responsibilities :
- Verbally confirm every reservation with guests through phone calls
- Conduct general conversations with guests to validate booking information
- Enter bookings into the property management system
- Handle guest messages through the Breezeway software platform
- Coordinate with maintenance and cleaning staff to resolve guest issues
- Handle incoming phone calls and process new reservations over the phone
Requirements
Scope :
Benefits
Independent Contractor Perks
ZR_27493_JOB
Requirements
Experience in reservations or customer service roles Strong verbal communication skills for guest interactions Proficiency with property management software systems Ability to multitask between phone calls, data entry, and guest messaging Customer service orientation with problem-solving abilities
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Staff • Manila, 00, ph