Ibex Davao - Hiring BPO Agents - No BPO Experience Required

NOW HIRING! Customer Service Champions Wanted - Fresh Grads and Career Shifter (Mcdo, Jollibee, Starbucks, Ace Hardware, SM Sales)

Are you ready to kickstart (or level up!) your BPO career with one of the most trusted global customer service companies? Join IBEX and become part of a team that values growth, excellence, and people-first service!

Your Role

As a Customer Service Representative, you will :

Handle incoming calls with empathy and confidence

Understand and assess customer needs to deliver helpful solutions

Resolve issues using critical thinking and great communication

Stay friendly and efficient — even under pressure!

Meet or exceed productivity and quality goals

Handle escalations with professionalism

Follow company processes while maintaining a positive attitude

What We’re Looking For

At least High School Graduate (Old Curriculum)

At least SHS Graduate

Willing to work the night shift and on a shifting schedule

Strong English communication skills

Detail-oriented and reliable

Self-motivated and committed to learning

Team player with integrity

Resourceful and fast learner

Appy now and Join Ibex Davao!