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CSR for Voice Account (Healthcare)
ISTA Personnel SolutionsMakati, Metro Manila, PH25 days ago
Job type
- Quick Apply
Job descriptionAt least 6 months of customer service experience in a BPO / call center setting Healthcare experience is a plus, not required Excellent communication skills, both verbal and written Ability to effectively navigate computer systems and multitask while speaking with customers Strong problem-solving and decision-making skills Willing to work onsite in Buendia, Makati Amenable working night shift Competitive salary and benefits Health Insurance with free dependents 10%-night differential Attendance Bonus Paid time off Convertible to cash leave credits Performance Appraisal Work-life balance A focus on growing your career path with us We encourage you to follow your passions and learn new skills Strong culture and values-driven leadership We create opportunities for you to learn and grow at any stage of your career Continuous learning and innovation We foster an all inclusive environment where everyone thrives
ISTA Solutions, an outsourcing / offshoring company, is in search of a Customer Service Representative to join our team. As a member of our team, you will have the opportunity to work with highly skilled professionals who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!
Responsibilities :
- Handle inbound customer service inquiries regarding healthcare products and services
- Assist with resolving customer complaints and issues in a professional and timely manner
- Accurately document customer interactions and transactions in the system
- Provide exceptional customer service and build strong relationships with customers
- Adhere to company policies and procedures at all times
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Csr Healthcare Account • Makati, Metro Manila, PH