E-Commerce Officer

Upload and update product assortments inclusive campaign price, stock quantity, product image, description and lorikeet in ensuring the products reflect in E-Store are updated

Coordinate with partners and third party logistic on order fulfilment, shipment and return status

Coordinate with After-sales team on matters related to customer queries or any issues pertaining to products' warranty

Work closely with E-com Lead on E-Store monthly promotion mechanics not limited to price discount, voucher, bundles promotion.

Coordinate with internal stakeholders on Communication / Content plan, Creative assets to ensure proper visibility are driven to E-Store

Improve Search Engine Optimisation (SEO) via on-page and off-page strategy in improve E-Store ranking in Google Search Result Page

Provide weekly and monthly E-Store report to E-com Lead

• Qualifications

Possessed good analytical skill in analyse E-store metrics (sellout, traffics funnel, basket ) and improve ROAS from advertisement channel (CPAS, Facebook Ads, Google Shopping Ads)

Amenable to work in BGC from time to time

Can use personal laptop

Knowledge in Google Analytics and other Google Products

Must have shopify and webstore Experience