Role
Business Change Manager
About the Role
We are looking for a Change Manager with a strong background in technology-driven change to support a bank’s digital transformation program. This role focuses on overseeing the risks, impacts, and communication around technology change initiatives, particularly in core banking systems, rather than traditional organizational change.
Key Responsibilities
- Assess, track, and manage the impact and risk of IT changes related to digital and core banking transformation.
- Serve as a key liaison between technical teams and business stakeholders to ensure readiness and alignment on technology-driven changes.
- Develop and execute change impact assessments, plans, and communications tailored to technical rollouts.
- Collaborate with program managers and solution leads to integrate change activities into the project lifecycle.
- Ensure risk mitigation strategies are in place for high-impact changes affecting operational or customer-facing systems.
- Maintain visibility and governance over technology change control processes and approval cycles.
- Monitor and report on readiness indicators, adoption trends, and risk outcomes to leadership and project sponsors.
Qualifications & Skills
Minimum 10 years of experience in change management, with at least 5 years in a technology-driven change environment (preferably banking or financial services).PROSCI certification is an added benefitStrong understanding of IT change control, infrastructure updates, and application rollouts.Experience supporting core banking modernization or similar transformation programs is preferred.Demonstrated ability to analyze, assess risk, and communicate impacts of technology change clearly and effectively.Familiarity with banking regulatory compliance and IT governance frameworks.Strong stakeholder management and cross-functional collaboration skills.Detail-oriented, proactive, and solution-driven mindset with excellent communication skills.Number of Vacancies