Customer & Sales Engagement Specialist

About Us : We are a fast-growing e-commerce company dedicated to delivering exceptional customer experiences.

As we expand, we are looking for a Customer & Sales Engagement Specialist to enhance customer relationships, drive sales, and provide top-notch support.

If you're proactive, results-driven, and passionate about turning inquiries into conversions, this role is for you!

Role Overview : As a Customer & Sales Engagement Specialist , you will serve as the bridge between customer service and sales.

Your role will involve proactively assisting customers, recovering abandoned carts, and maximizing revenue opportunities while ensuring a seamless and satisfying experience.

Key Responsibilities : -Engage with customers via phone, live chat, email, and SMS.

• Provide product recommendations and upsell to increase conversions.
• Recover abandoned carts and follow up with potential buyers.
• Assist with customer inquiries, subscriptions, cancellations, and returns.
• Track interactions and meet sales and engagement KPIs using CRM tools.

Qualifications : -At least 1 year of experience in sales, customer support, or e-commerce.

Compensation & Benefits : - $3-$4 / hour for customer service roles , with annual increases.  (Candidates who are selected for outbound sales roles will receive a rate of $5 / hour plus commissions) -PTO, health insurance (specific regions), and health stipends -Permanent work-from-home setup -Career growth opportunities in a rapidly expanding company How to Apply : APPLICATION LINK : https : / / bit.ly / tpcustomerservice APPLICATION CODE : CON-JAZZHR Ready to make an impact?

Apply now and help us drive customer engagement and sales success!

Note : Only applications submitted via the provided link will be considered.

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