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Front Desk Receptionist
Two Futures Inc.National Capital Region, Philippines9 days ago
Job descriptionCo-manage uploading of client's procedural pictures and documents required by the Branch Head and management Perform after-sales procedures such as after care / procedure reminders, next scheduled appointments. Ensures the accurateness of clients' personal / procedural details Maintains cleanliness / neatness of the frontline area making sure that all records, data, equipment in the front area are organized at all times QUALIFICATION REQUIREMENTS Specialized Knowledge / Skills Interpersonal Skills Communication skills Problem solving skills Customer handling skills Leadership skills Education / Work Experience Preferably with Bachelor's degree or equivalent 3 work years experience for undergraduate Preferably with exposure in the wellness industry Must be fluent in written and spoken English & Tagalog PERKS Basic Pay plus incentives Daily tips Enjoy work life balance (Enjoy branch events, paid trainings and workshops) Happiness + 1 Culture Paid Leaves (VL / SL / Birthday Leave / Emergency Leave) Weekend surge pay (3 months of employment onwards) Job Types Full-time, Permanent, Fresh graduate Salary Php15,000.00 - Php17,000.00 per month Benefits Additional leave Company events Employee discount Health insurance Opportunities for promotion Paid training 10 hour shift 8 hour shift Afternoon shift Day shift Holidays Monday to Friday Rotational shift Weekends 13th month salary Commission pay Overtime pay Education Bachelor's (preferred) Experience Receptionist : 1 year (preferred)
The Receptionist / Frontliner is responsible and accountable for overseeing day-to-day front operations including but not limited to achieving daily, weekly and monthly revenue goals set by the Branch, welcome scheduled and walk-in studio clients, co-spearhead pre-laser / wax procedure to clients with appointments, book client's appointments in the system, manage and co-supervise decking of therapists, answer phone / walk-in queries of clients.
- DUTIES AND RESPONSIBILITIES
- Achieve daily, weekly and monthly revenue goals set by the Branch Head / management by implementing, promoting programs and packages, enhance and achieve excellent customer service based on operating standard set by the company.
- Perform pre-procedure or client check-in procedures including discussing waiver details and proper endorsement procedure of client to the therapist.
- Perform after procedure guidelines such as processing of payment, discuss succeeding appointments of client, book client's appointments using the online booker system (booker)
- Handles all types of appointments (old clients, new / walk-in clients, call-in client,etc.)
with the supervision and approval by the Branch Head
Schedule :
Supplemental Pay :
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Receptionist • National Capital Region, Philippines