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Information Technology

Information Technology

J&F Department Store CorporationPhilippines, Philippines
2 days ago
Job description

Diligently attends to assigned tickets and provides support within the specified SLAs.

  • Regularly updates on the status of assigned service request or incident.
  • Troubleshooting hardware and software problems, replaces defective parts and makes necessary escalation to the authorized person.
  • Responsible in formatting / cloning of PC, Desktop & Laptops.
  • Network connection configuration, testing and basic troubleshooting.
  • Perform regular checkup of PC desktop / laptop and a like (such as but not limited to defragmentation / virus updates).
  • Escalates problem that requires immediate attention of help desk, team leader or appropriate authorities.
  • Performs other relevant tasks that may be assigned from time to time.
  • JOB REQUIREMENTS
  • Degree in Computer Science, Computing, Engineering, Information Technology or related degree from a reputable school.
  • 1-2 years of experienced is a must.
  • A technical, logical thought process.
  • A team player and willing to assist different departments.
  • An ability to prioritize and delegate.
  • A keen eye for detail.
  • Willing to rove around Leyte area.

Schedule :

  • 8 hour shift
  • Ability to commute / relocate :

  • Catbalogan, Samar : Reliably commute or planning to relocate before starting work (preferred)
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    Information Technology • Philippines, Philippines