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Engineering Operations Manager - Product
Five9Manila, Manila, Philippines (Hybrid)30+ days ago
Job descriptionTypically has a bachelor's degree in computer science or similar study with 4+ years related work experience or master’s degree without any related work experience. Ability to work with many different roles within the Product Engineering and Product Management organizations to provide tools and processes that meet their disparate needs. Excellent verbal and written communication skills with ability to present information, status, and issues in a clear and concise manner. Strong problem-solving and analytical skills. High degree of flexibility, independence, initiative, and detail orientation. Atlassian Administration Experience Scripting experience mySQL experience Company stocks Annual merit increase based on performance 15% night shift differential pay Paid Leave with Cash Conversion HMO with free dependents Retirement Plan Life Insurance While on work from home setup : Internet and meal allowance are provided Employee Assistance Program for mental and social well-being Government-mandated Benefits (SSS, PhilHealth, PagIBIG, 13th month pay, Solo parent leave, Special leave for women)
Responsibilities :
- Manage the primary applications used by Product Engineering including Jira, Confluence, Domo and Jellyfish, as well as any new applications.
- Standardize use of applications as much as possible within different roles in Product Engineering
- Apply business, domain, and technical acumen to ensure understand Five9’s business objectives, products, development processes, cloud operations processes and release management processes.
- View existing processes with a goal towards increasing automation
- Maintain and track software application distribution across teams
- Partner with teams across the company to understand their processes and how software tools can simplify those processes.
Qualifications :
Highly preferred Skills, but only desirable :
Company Benefits
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
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Note : Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
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Engineering Manager • Manila, Manila, Philippines (Hybrid)