HR Services Senior Analyst (Quality Assurance)

Join a High-Performance Culture That Drives Innovation and Excellence

At  Vertiv , we don’t just hire talent—

we  cultivate leaders  who  drive  innovation and  engage  teams to push the limits of what’s possible. As a global leader in  critical digital infrastructure , we are scaling up to meet the demands of  AI, data centers, and next-gen technology —and we need bold, high-performing individuals like YOU to take us to the next level.

POSITION SUMMARY :

This role is essential for ensuring that all transactional activities within HR Services are performed accurately and in compliance with the standard procedures, internal policies, external regulations, and best practices. The role will be responsible for conducting regular audits, quality checks, and identifying opportunities for process improvements to maintain the efficiency and integrity of HR Services.  The role will have a high level of interaction within the sub teams of HR Services spanning from Data Management, HR Operations and Benefits Administration.

JOB RESPONSIBILITIES :

• Perform regular quality assurance reviews and audits of transactional activities (such as payroll, benefits administration, employee data management, onboarding / offboarding, etc.) to ensure compliance with company policies and regulatory requirements.
• Identify discrepancies, errors, or inefficiencies in HRS transactions and work closely with relevant teams to correct them promptly.
• Maintain documentation and audit trails to support compliance reporting.
• Prepare detailed audit reports outlining findings, trends, and recommendations for management review.
• Track key quality metrics related to HRS processes and ensure they meet established service levels and benchmarks.
• Continuously assess HR transactional processes to identify areas for improvement, ensuring they are effective, accurate, and compliant with both internal standards and external regulations.
• Collaborate with HR Services leadership to design and implement corrective action plans when issues are detected.
• Initiate process improvements / innovation using VOS tools.

JOB QUALIFICATIONS :

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS :   Safety.  Integrity. Respect.  Teamwork.  Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

OUR BEHAVIORS