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Operation Assistant

MarketectPhilippines

30+ days ago

Job description

Building businesses is our specialty. We combine powerful brand storytelling with digital marketing and data-driven strategies like AdWords, organic search, and high-performing websites to grow your brand and super-size your business, including Mobile Responsive Websites, Content Marketing, and Marketing Automation

The Role

JOB RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO :

Provide administrative support to the Director of Operations with duties related to coordinating appointments (including calling and coordinating with US-based companies), managing calendars, attending meetings to provide minutes and follow-up reminders / support, and coordinating communication to keep multiple priorities aligned.
Manage professional and personal scheduling for the Director of Operations, including agendas, mail, email, calls, travel arrangements, client management, etc.
Maintain the Director of Operations calendar thoughtfully and purposefully, ensuring meetings contain the appropriate attendees and agenda items, and any changes are made with full consideration of a nationwide / worldwide team spanning multiple time zones.
Support team leadership with performance reviews and planning documentation.
Support the onboarding of new leads and clients for recruiting, including managing tracking and reporting.
Support our Director of Operations with task tracking in Trello, Zoho CRM, time tracking, attendance, daily recaps, and weekly scorecards.
Set up the onboarding of new team members, including setting up new accounts, creating proper channels in Slack as needed, adding them to Trello (our project management system), etc.
Mobilize Trello cards for the team monthly and as needed.
Manage our project management system, including setting up the monthly workflows, overseeing weekly productivity, and reporting on any issues.

ADDITIONAL RESPONSIBILITIES :

Process Improvement and Documentation

Assist in documenting standard operating procedures (SOPs) for various operational tasks.

Identify inefficiencies in workflows and propose process improvements.

Reporting & Data Analysis

Assist in generating reports related to operational performance, recruitment, and other key metrics.

Track and analyze data from Trello, Zoho CRM, time tracking, and performance scorecards to provide insights.

Event and Meeting Coordination

Assist in organizing company events, team meetings, or webinars.

Handle logistics such as venue booking, virtual meeting setup, and guest coordination.

Expense and Budget Tracking

Assist in monitoring expenses related to operations, travel, or events.

Process reimbursements and maintain financial documentation.

System Support

Act as the first point of contact for minor IT or system-related troubleshooting (e.g., Trello, Zoho CRM, Slack, time tracking tools).

Coordinate with IT support for larger issues.

Team & Culture Support

Help maintain a positive company culture by coordinating internal communications, team-building initiatives, and morale-boosting activities.

Bonus Package

Internet Allowance

Generator bonus

Paid Time off

13th Month Pay

Job Type : 40 hours / week Full-time (The role will start 20 hours / week for the first 2-3 weeks)

Schedule : 9am-5pm cst Mon - Fri (1pm-5PM CST to start)

Salary Range : P30,000-40,000 full-time monthly, depending on experience.

Ideal Profile

TECH REQUIREMENTS :

Computer : at least i5 or equivalent with 8GB RAM.

Internet Speed : At least 50 MBPS download speed.

EXPERIENCE AND SKILLS REQUIRED :

2+ years of experience as an Administrative Assistant or Executive Assistant; C-suite experience is a huge plus.

Demonstrate a solid typing WPM (ideally 55 wpm+).

What's on Offer?

Work from Home

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Assistant Assistant • Philippines