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Voice Customer Service Representative (Ft)
Straive (Formerly Spi Global)Philippines, Philippines9 days ago
Job descriptionManages customer complaints, provides appropriate solutions and alternatives within the time limit; follows up to ensure resolution. Endorses customers to supervisors or more experienced employees for issues or concerns requiring escalation. Qualifications Must complete at least 2 years in college. Open to Senior High School graduates. Must have excellent English communication skills. Must be willing to work on a GY shift. About Straive (formerly SPi Global)
SPi - Paranaque is looking for a Customer Service Representative (Voice, 6 months project-based).
- Communicates with customers to gather details and / or probe for necessary information (i.e.
specific concerns, account details, names, etc.)
in order to correctly identify and assess customers' needs.
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Customer Service Representative • Philippines, Philippines